Terms of service

Terms of Sale

Huwets
Klaus Felix Gustav Hartmann
Markisenweg 5, 50667 Köln, Germany
Email: info@huwets.store
Phone: +49 221 16050400

Scope

These terms apply to all orders placed through this store.

Contract

The presentation of goods is not a binding offer. By placing an order you make a binding offer; the contract is concluded when we confirm the order or dispatch the goods.

Prices and payment

All prices are final prices in euro; shipping is added at checkout. Payment is due on ordering. Goods are dispatched from Germany.

What we sell

We sell motorised awnings and zip-screens — full-cassette folding-arm awnings from 3.5 m to a 6 m premium model with a wind sensor, and manual to motorised and double-track vertical zip-screens — with the wind-and-sun sensors, awning LED, fabric cleaner, waterproofing spray and fixing sets to go with them. These are outdoor shading products fixed to a load-bearing wall and wired by a qualified electrician, not medical devices.

Fixing, wind, and wiring

An awning or zip-screen is fixed to a sound, load-bearing wall with the right fixings for the pull-out forces — not to render or cladding alone — or to a rated frame per the instructions. Each has a stated wind resistance class: retract a folding-arm awning in wind, rain and when you're away, and retract any screen that is not wind-stable; a wind sensor that retracts it automatically is strongly recommended. The motor, sensors and LED are electrical and must be wired through an RCD by a qualified electrician; keep fingers clear of the moving arms and roller. The units are heavy and fitting involves working at height, so professional installation is recommended. This is an outdoor shading product, not a medical device. CE marked where applicable.

Retention of title

The goods remain our property until paid for in full.

Right of withdrawal and warranty

Consumers have a 14-day right of withdrawal and the statutory warranty; see the Refund Policy.

Applicable law

German law applies. For consumers this does not affect the mandatory protection of the law of their country of residence.